Guide | Best practices to minimise unplanned downtime

Together for a better user experience!

Join our user panel

Why your opinion matters to us

We strongly believe that, in this digital age, the user should be at the centre of innovation of our digital services. Therefore, we at ERIKS are more than proud to introduce our user panel.

This panel consists of customers that help our digital team to improve services such as the website, shop and app. We focus on you, the customer and your opinion. Through your input, you will play a significant role in shaping our future digital offering and thus contribute to the improvement of two essential elements:

Productivity

With your feedback we aim to improve the efficiency of our digital platforms. Our priority is to optimize our digital offering so that you can complete tasks with us even faster and eliminate potential sources of error.

User-friendliness 

Easy navigation, helpful information, comprehensible language or fast loading times are important criteria that enable you to have a pleasant digital stay with us.

 

As a member of our user panel, we invite you to participate in interviews, surveys, and user testing. We register your participation to avoid bothering you with too many requests. 

With your opinion and suggestions, you actively shape the future of our digital offering. A membership in our UX panel is worthwhile for you. Benefit from a more efficient user experience on our digital offers and get interesting insights into the work of our UX team. 

By clicking the button below, we would like to invite you to register as a member of our user panel. We look forward to receiving your feedback!

Join our user panel | Register now

Sign up for remote activities

Interviews: 30-45 min to understand you and enhance user experience.

Surveys: Quick online questionnaire about website and webshop usage.

User tests: Try out our latest features in a 60 min remote session.

 

Contact

Direct contact

Want to speak directly with one of our employees or specialist? Don’t wait and get in touch

General contact

Get in contact with us. Please fill in our online form and we will contact you as soon as possible.

Request to your team

Found a product, service or solution but you need to first discuss this with your team? We help you to collect and send all the information to your team.