In this article
ERIKS' webshop: New order tracking features
Track your orders and individual deliveries – No login required
Tracking deliveries for large orders with many SKUs can be challenging, especially when items are shipped separately. In the past, you would have received multiple tracking links in a list, but it wasn’t clear which link corresponded to each item or delivery. ERIKS' webshop tracking features are designed to solve this problem.
Now, you can track each individual item in real-time with clear delivery dates and tracking links — all without logging in. Simply use your ERIKS order number and customer number from your confirmation email to stay in control, wherever you are.
What you can expect from our instant access and tracking features
- Track your orders instantly, no webshop account required
- Stay informed with real-time updates on your order status
- Track it, no matter how you placed your order — online, by phone, or via EDI
Introducing our new feature: Track each item in your order with our enhanced tracking functionality
With our enhanced orderline or item-level tracking functionality, you can now see exactly which items are in each shipment and track them separately. No more guessing which tracking link corresponds to which delivery — you’ll receive clear information on expected delivery dates, tracking links, and packing slips* for every individual item.
Multiple Shipments? No problem
Even if your order is split across multiple deliveries, you’ll know exactly which items are in each shipment and when they’ll arrive.
Ready to track your first order?
Use the link below to discover the convenience of our new order tracking features!
*Please note that packing slips are available only after logging into the order management system, due to privacy restrictions.
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