ERIKS group nv » About ERIKS » The Clusters locations

Cluster

A cluster, a group of companies, serves a specific geographical market area. A cluster engages in one or more core activities and has at its disposal all the disciplines it needs to carry out complete operational management on its own.

The ERIKS group has 8 clusters. Taking the agreed strategy and the operational plan as a basis, the cluster managers are mandated to further develop market position within their sphere of influence.

Depending on each cluster’s stage of development, it has business unit managers and account managers who are responsible for the further development of the individual core activities and the product groups they encompass. The product managers work from a central business unit (competence centre) in the relevant cluster and generally maintain direct contact with OEMs and specified maintenance customers. For the purpose of developing the product groups within a cluster and the associated services and expanding the number of product groups, the cluster and business unit managers are supported by International Product Managers who are specially appointed with that aim at group level.

Within each cluster, the regional managers are responsible for developing the market position in their defined region. This takes place via their own regional branches with the branches primarily maintaining direct contact with the maintenance market and offering the complete range of products and services. This commercial concept, which supports two business models (the twin business model), allows the ERIKS group to fulfil both the role of specialist and that of broad-based MRO supplier. Both models use the same suppliers, stocks, services and know-how available in the cluster. This twin business model forms the basis for the further development of the ERIKS group and will be developed in all clusters and their companies.