Strategy

ERIKS supplies approximately 100,000 industrial customers ('business to business'), markets a range of more than 600,000 articles, purchases worldwide from more than 1,000 qualified suppliers and manufacturers and sends out more than 3 million shipments every year.

The base of this success is our own developed and successful twin business model in which two markets are served separately by two different sales organisations. On the one hand, specialised ERIKS companies called Core Competence Centres directly serve the original equipment construction market (OEM), and the large maintenance, repair and overhaul (MRO) customers, with a great deal of know-how and the support of application engineers. On the other hand, a network of local branches, called Service Centres, supported by a central MRO organisation, is set up to focus on further growth in local markets and on small and medium MRO customers in the Netherlands and Europe.

In recent years ERIKS has significantly boosted its position as European market leader in all clusters.
In order to achieve its objectives, and taking into account external and internal developments, it has categorised its strategy spearheads as follows:

• Organic growth
• Employees
• Efficient business operations
• Synergy